Frequently Asked Questions

What is DataSigma?

DataSigma is a go-to-market intelligence platform that helps organizations research markets, analyze competitive landscapes, and plan GTM strategies. We provide comprehensive business intelligence derived from publicly available web sources.

What can I use DataSigma for?

DataSigma is designed for market research, competitive analysis, TAM/SAM sizing, industry mapping, account-based research, investment due diligence, and CRM data enrichment. Our platform helps GTM teams make informed strategic decisions.

What is DataSigma NOT for?

DataSigma is not designed for unsolicited outbound marketing, spam campaigns, mass cold outreach, or building marketing lists for resale. We actively monitor for misuse and will suspend violating accounts.

Who is DataSigma for?

Our platform is designed for GTM teams, market researchers, data analysts, investment professionals, M&A teams, and revenue operations teams looking to conduct competitive analysis and research target markets.

How often is the intelligence updated?

Our intelligence platform refreshes data monthly. We continuously analyze public web sources to maintain accuracy and relevance across all data points.

How accurate is the intelligence?

We employ rigorous processes to ensure data accuracy and every record includes a public source URL citation for verification. The digital landscape changes rapidly, so we recommend cross-referencing critical data points for your research.

What plans do you offer?

We offer flexible credit-based plans that scale with your research needs:

• Starter ($99): 1,000 research credits for market research and intelligence queries.
• Growth ($189): 2,000 research credits with advanced research filters and API access.
• Scale ($399): 5,000 research credits with full platform capabilities.

We also offer a free plan so you can explore the platform and evaluate intelligence quality before committing.

What can I do with research credits?

Research credits can be used for intelligence queries, market analysis reports, and research exports across the platform. Each query or export consumes credits based on the volume of intelligence returned.

Can I try the platform before purchasing?

Yes! Sign up for our free plan to explore the platform, run research queries, and evaluate intelligence quality. You can also book a demo for a personalized walkthrough.

What is your refund policy?

Due to the nature of our digital intelligence products, all sales are final. We encourage you to use our free plan to evaluate the platform before purchasing. For full details, please see our Refund Policy page.

How do I create an account or log in?

You can create an account on our sign up page or log in via the Login button in the header.

I'm having trouble with my account or data. What should I do?

We're here to help! Please reach out to our support team via the live chat on our website or by emailing us at support@datasigma.io.

Where can I find your Terms of Service and Privacy Policy?

You can review our Terms of Service and Privacy Policy for detailed information on how we operate and protect your data.